DISCLAIMER:
- All custom and special ordered items are non-returnable and non-refundable.
- No returns or refunds on items that have been installed or have wires cut.
- All orders to be returned must be packed in the original carton with the original packing materials and shipped back to Copper Lantern at customer’s expense.
DAMAGE CLAIMS:
Visible damage to shipping carton must be opened in presence of truck driver upon delivery and claim recorded with driver, in writing.
- Any damages must be reported to Copper Lantern immediately.
- Please unpack and inspect all items within 24 hours of delivery.
- Any damaged items must be re-packed in original carton with original packing material, otherwise damage claim will be void, as per UPS and FedEx policies, and item is non-returnable and non-refundable.
- Contact Copper Lantern to arrange pick-up.
- Must contact Copper Lantern for an RGA #. RGA# must be written on outside of box. No returns will be accepted without an RGA #
